Return Policy

Thank you for shopping with UrbanDry!

To qualify for a refund, please return your item within 60 calendar days of purchase.

Returned products must be in resalable condition, unused, and in their original, undamaged packaging.

All returns are subject to final inspection and approval by our warehouse team. Refunds will be issued to the original payment method used at checkout. For credit card transactions, please allow 5–10 business days for the refund to appear on your statement.

Please note:

• Items that are damaged, installed, or returned after 60 days are not eligible for a refund.
• If you have any questions or need assistance, our Customer Support Team is here to help - email contactus@urbandry.com.au.